Frequently Asked Questions
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We sell to both. Individual mechanics are welcome to inquire and place orders directly with us, alongside auto shops, parts retailers, and fleet accounts.
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Minimum order quantities vary by product category. Contact us directly and we can discuss the specifics based on what you need.
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Yes. We deliver nationwide. Clients may use their preferred courier, or we can arrange shipment on their behalf. Shipping costs are shouldered by the client.
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We aim to confirm availability and process orders within 24 to 48 hours of receiving a complete inquiry.
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We require the vehicle's chassis number or VIN (Vehicle Identification Number) to verify that the correct part is matched to a specific vehicle. This step is important and we strongly recommend it before every order.
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Yes. Returns and exchanges for incorrectly supplied parts are accepted. Contact our team to initiate the process.
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Yes. We are open to credit and account arrangements for qualified shop owners and fleet managers. Reach out to our team to discuss eligibility and terms.
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If your vehicle is not listed in our current range, contact us with the correct chassis number or VIN.
As long as we can source the part through our network, we will do our best to accommodate the inquiry.
STOCK AND AVAILABILITY
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Lead times vary by part. Common items can be restocked in as fast as 5 to 7 business days. Specialty or less common parts may take up to 30 days.
We communicate lead times clearly when confirming your order so you can plan accordingly.
ORDERING AND OPERATIONS